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Delivery schedule


Availablity and delivery schedule are estimates only. We will notify you if an item is on back order to arrange for a later delivery date. We have 2 delivery time frames. Morning delivery time frame is from 9am - 3pm and evening time frame is from 3pm - 9pm. Our driver will arrive sometime between your selected time frame. We can not guarantee a specific time due to many circumstance we can not control. You are welcome to call on the day of your delivery to get a closer time estimate. You can also request that we call you 1 hour before your delivery so you don't have to wait at home.

Lead Time


In-stock merchandise is usually delivered within 5-10 business days, though some may take longer if they are on back order. Once your order is submitted, a customer service associate will contact you within 24-72 hours to schedule a delivery date and time.

Each custom upholstered item is made to order and requires extra production time. Production time varies from vendor to vendor and is contingent on fabric availability. Once your order is submitted, a customer service associate will contact you to discuss the details of your custom order. Once your custom order item is received in our warehouse, a customer service associate will contact you to schedule your delivery date and time.

Delivery Options

Drivers are not responsible for fitting any furniture pieces into an area/hallway that may appear too small or difficult to maneuver. Drivers reserve the right to refuse to move the furniture into your desired area if they feel that the area is too small or difficult. In the event that the drivers agree to attempt to move the item into your desired room, they (and Living Collections, Inc.) will not be liable for damages to any personal properties which include, but not limited to walls, doorways, windows, railings, flooring, lighting fixtures and furniture. Our drivers will make every effort to respect and not damage any part of your home, however, during some furniture deliveries, minor damages to your personal property may occur. We will not repaint, repair or compensate for any damages.


Drivers are also not responsible to move or disassemble your old furniture or clear you room. Please have your hallways/rooms empty with ample space for bringing in your furniture otherwise a redelivery will have to be scheduled and a redelivery fee will apply. If you ask the drivers to perform any ‘extra’ services that are not listed on the invoice, then you will be responsible to pay an additional service fee. We are also not responsible for damages to the furniture if you move the furniture after it as assembled and put in place by our drivers.


Curbside drop off: Side walk drop off is a discounted delivery service where we will bring the item to the front of your home. Keep in mind some items are heavier than others and may require additional help to be carried inside. It is advised that you make note of this and make the necessary arrangements. Our driver’s will not assist you in carrying the furniture piece/pieces into your home.

White glove delivery: We will unpack, assemble and put the furniture piece in the room of your choice for items that are delivered using our in–home delivery service. Packing materials will also be taken away so you don't have to lift a finger!

NOTE: Living Collections,Inc. is not responsible for merchandise not fitting into your home, the color does not match your decor, or you simply changed your mind. Dimensions and color variations are appoximate only, and are not considered defective. See RETURN / EXCHANGES /CANCELLATION.

Freight Shipping


Freight shipping is used for deliveries outside our service area. Living Collections, Inc. takes full responsibility for locating a freight company and providing the customer with a quote. Upon agreement of the quote, Living Collections, Inc. with the authorization of the customer will dispense any and all information needed to complete the delivery shipment. The freight company will contact you directly in advance to schedule a delivery date and time. Freight shipping usually requires 7 to 14 business days after leaving our warehouse for arrival to your location.


Additional Freight Fees:


Be advised that freight services such as lift gate trailers, inside delivery, delayed storage, and re-delivery will have additional fees and are not included in the original shipping fees or quote. To prevent any further charges from the freight company it is strongly recommended that someone be present at the time of delivery to accept the merchandise; if not, the freight company may charge you an additional fee which is independent of any fees assessed by Living Collections, Inc. Before signing for your delivery, it is very important to inspect the carton for any potential damage that may have occurred while in transit. If the driver does not allow you to inspect the package, please note any external damages on the receipt and also state "SUBJECT TO INSPECTION" on the notes, which will allow you 48 hours to contact us and/or the shipper regarding any damages upon opening the box


Important: Living Collections, Inc. is not responsible for any damages during transit or discrepancies found after the package has been accepted upon delivery via a third party freight company . All fees involved in shipping are non-refundable. Sizing of doorways and spaces are the responsibility of the buyer and is subjected to any and all applicable fees stated in the return policy.
 
 
 
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LivingCollections.com offers an impressive selection of Home Furniture, including Sofa, Loveseat, Accent Chairs, Livingroom furniture, Modern Bedroom furniture, Transitional Bedroom Furniture, platform bed, sleigh bed, Poster bed, Dresser, Mirror, nightstand, chest, Casual Dining room furniture, Formal Diningroom furniture, Buffet, China Cabinet, Entertainment center, TV stand, audio tower, occasional table, casual convertible, futon, kid's furniture, desk, bunkbed and so much more!

We deliver to the entire Bay Area including San Francisco, San Jose, Santa Clara, Sunnyvale, Fremont, Berkeley, Redwood City, Oakland, Marin, Novato, San Rafael, Walnut Creek, Dublin, Pleasanton, San Ramon and much more.